21.com Online Casino Review
The 21.com Online Casino was launched in early 2018 and aims to target the entire world. Their name being the number to hit in Blackjack shows that they aim to attract players with some gambling experience. They explain themselves that 21.com was created by a group of Casino professionals with years and years of experience in the gaming industry. Entertaining – Rewarding – Thrilling are the three keywords guiding 21.com.
Why play at 21.com Casino
21.com aims to make sure that you never experience the feeling of seeing 0 on your account. A bold statement, considering that is how they earn money, but they aim to live up to it by always rewarding their active players; win or lose. You do however have to remember to opt in to their marketing communication as players are often informed individually instead of site-wide. At this Online Casino you can also try hundreds of video slots, live casino and table games.
Then of course, there is always the welcome bonus of 210 free spins on 7 piggies, no deposit required! That’s right, you get to try this casino with daily free spins for a month, all without even making a deposit.
If you do decide to make a deposit, there’s a sweet welcome offer waiting for you.
The welcome bonus at 21.com is made up of four “deposit and get” offers on your first four deposit, for a total value of €210 to be collected. The bonuses are split as follows:
- 1st deposit: 100% up to €50
- 2nd deposit: 50% up to €50
- 3rd deposit: 25% up to €50
- 4th deposit: 200% up to €60
When it comes to the terms and conditions of the bonus, these are the ones which stand out:
- 50 times Bonus wagering requirement
- 1429 Uncharted Seas, Peek a boo, Tower Quest, All Table Games, Live Casino Games, Video Poker and all Jackpot games are not permitted to be played with bonus money.
- The offer is not valid for players depositing with Skrill, Neteller or Paysafe.
- The maximum stake per slot spin / table game, hand / video poker deal when playing with Bonus money is EUR/USD/CAD/NZD 3 or SEK/NOK 30.
Slots at 21.com
The Slots offering is on par with many other Casinos out there but it can’t rival some of the casinos we have reviewed. They do have some Slots that stick out in their offering. Book of Ra Deluxe from Novomatic/Greentube is the first that stands out. Given it’s popularity they have taken the right choice placing it front and center.
One thing worth mentioning are the thumbnails, which it is apparent they have spent a lot of time on. They feel more like movie posters than Online Slots in a Casino. Pyramids of Giza look more like a Discovery Channel documentary than a slot from Barcrest. If you were new to Slots, you might even feel a bit tricked.
Live Casino at 21.com
The Live Casino at 21.com is not living up to the name of the Casino itself. With a name like 21.com, we really expected a lot more in the table games department and particularly in the Blackjack department. This is the first Live Casino we have reviewed in a long time which does not offer games from Evolution Gaming. If you find yourself on the Live Casino tab, you will be surprised over seeing only three thumbnails, albeit very well designed.
One more thing worth mentioning is their handling of Responsible Gambling and people who wish to set limits to control their gambling. Key to help people with these problems is making it easy to find, access and set these limits. At 21.com, limits are anything but easy to find. As one normally do, we went to My Account and the Responsible Gambling area. Here, we were however only offered to set out Reality Check. Finding it somewhat odd that more information was not available for us here, we started digging a little bit more.
In the footer of the site, we found the way to set Deposit limits, Self exclusion times, Cool off periods or full on Closing of your Account. You either need to contact the support through Live Chat, or click on the small link which brings up the actual Responsible Gambling module in order to set a deposit limit. Seems like 21.com could have made it a lot easier for players who have problems controlling their gambling.
Besides the hick up in Limit settings, 21.com has a good tool for uploading documents to verify your identity. It makes us happy to see, that we can preemptively send in our documents as soon as we sign up.
All in all, we give 21.com a 4 out of 5 rating. The hiding of the deposit limits is what is bringing down the rating on another well-built and attractive-looking casino.